Simply pick up a new card at any Shell station, provide the details required to Shell Service Centre and your existing account balance can be transferred over.
You will be able to collect points straight away!
Your current Shell Escape card will be blocked and the new card will be activated.
Allow 48-72 hours before logging in again with your new Shell Escape card number.
Contact Shell Service Centre at 1800 372 2733 (Mon to Fri, 8.30am to 6pm) or email to firstname.lastname@example.org