The 4 digit redemption pin is the 4 digit numeric password that you can set when you first register your Shell Escape card.
The redemption pin will be also be required for verification when you make any redemption at our Shell stations.
Should you forget your redemption pin, you may reach out to Shell Escape Centre via email at ssc-loyalty@shell.com or call us at +65 6235 3261. Our operating hours are Monday to Friday, excluding Public Holidays, 8am to 6pm.