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No matter what your question is, you can be assured that we’ll do our best to help you find the answer you’re looking for. Get in touch with a member of our team today.


For more information, feel free to chat with our team using our Live Chat feature.

Live Chat operates from Monday to Friday: 8:00 AM – 6:00 PM excluding public holidays.

Click on the red "Help" button at the bottom right corner of the screen to launch Live Chat.


You can also email us and we’ll get back to you as soon as we can.

General Public
Shell GO+


For all general enquiries & Shell Escape Card Loyalty enquiries, we are available:

Monday to Friday (except Public Holidays): 8.00AM to 6.00PM

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